Winnie Sweater

We offer a 30-day return policy on all items. Products must be unworn, unwashed, and in original condition with all tags attached. To initiate a return, please contact our customer service team with your order number.

Exchanges are available for different sizes or colors within 30 days of purchase. Please reach out to our customer service team with your order number and the item you'd like to exchange. We'll provide you with a prepaid shipping label.

Yes, we offer full refunds for eligible returns. Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method.

Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout. International orders may take 2-3 weeks depending on the destination. You'll receive a tracking number via email once your order ships.